Frequently Asked Questions

Online French classes offer flexibility and convenience as you can learn from anywhere

with an internet connection. They also provide access to experienced instructors, interactive materials, and a supportive online community.

We offer placement tests to assess your proficiency level and recommend the

appropriate class. If you are unsure, feel free to reach out to our team for guidance.

Yes, our classes are taught by experienced instructors who are native or fluent French

speakers. They bring cultural insights and linguistic expertise to enhance your learning

experience.

We offer flexible scheduling options to accommodate different time zones and personal

commitments. You can choose from various class times and durations to fit your schedule.

Yes, our classes include interactive activities and group discussions to encourage

collaboration and communication among students. You will have opportunities to practice your

French skills with classmates in a supportive environment.

Don't worry! We provide recordings of all live sessions so you can review the material at your own pace. Our instructors are also available to answer any questions you may have

outside of class time.

We offer regular assessments and feedback to monitor your progress throughout the

course. You will receive personalized guidance from your instructor to help you reach your language learning goals.

We offer specialized classes and resources to help you prepare for French language

exams such as DELF, DALF, TEF, or TCF. Our instructors provide targeted instruction and

practice materials to ensure you are well-prepared for success.

Yes, we understand that life can be unpredictable. You can easily cancel or reschedule

your classes through our online platform with an advance notice of 24 hours. We are here to accommodate your needs and support your learning journey.

Simply visit our website and browse our course offerings. Once you've selected the class that's right for you, follow the instructions to enroll and complete the registration process. If you have any questions, our customer support team is happy to assist you.

The timeframe for requesting a refund if you are not satisfied with your course is within 30

days of the course start date. We understand that choosing the right instructor is crucial for

your learning experience, which is why we offer a 30-day money-back guarantee. If you are

dissatisfied with the course after we have proposed two different teachers, you can request a refund within this timeframe, and we will promptly process your request. We are committed to ensuring your satisfaction and providing you with the best learning experience possible.